General Procurement Conditions
General Goods & services Essent
Corporate Social Responsibility
Invoicing addresses
Sending invoices
1. Using SAP Business Network (Ariba)
You can find more information about the Ariba Network using this link. For trainings on invoicing with Ariba Network follow this link.
For questions regarding Ariba Network invoicing please contact AribaEnquiries@eon.com.
2. Digitally
Digitally through invoices_essent@eon.com
Some important requirements must be met to ensure your invoice is successfully processed.
Only 1 invoice in 1 pdf-file per mail is allowed (only the first invoice will be put correctly into the system. Other invoices will become attachments instead of different invoices).
Only pdf-formats will processed (no excel, word, xml or other formats)
Only invoices will processed (so no dunning documents)
Invoices sent through traditional mail (hard copy) will not be accepted.
The formal place of establishment should always be mentioned on the invoice.
Willemsplein 4
5211 AK ’s-Hertogenbosch
Nederland
Questions about invoices, payment reminders and dunning documents
Registered mail can be sent to:
<Name of Business Unit>
Willemsplein 4
5211 AK ’s-Hertogenbosch
Nederland
Frequently asked questions
Why is the office address wrong?
The named office address on your invoice is not the registered office address of your client. You can find the correct registered office address on the purchase order which you have received from your buyer. Furthermore you find the correct address also in the mail informing you of returning your invoice.What does Essent mean with the registred office address?
The registered office address is the address where your client is officially established. The address where the goods or services were delivered is not necessarily the same. The correct billing address, registered office address and the delivery address is noted on the purchase order you have received.Why is the ascription on the invoice wrong?
The ascription you noted on the invoice has to be similar to the ascription noted on the purchase order. You can find the correct ascription on the purchase order. Furthermore the correct ascription can be found in the mail informing you of returning your invoice.Why does Essent not accept an invoice containing mutiple ascriptions?
If there are multiple ascriptions mentioned on the invoice, Essent can not process the invoice. The ascription of the billing address, as the ascription of the registered office address should both be the same. You can find the correct ascription on the purchase order. Furthermore the correct ascription can be found in the mail informing you of returning your invoice.What is the correct method of billing?
The SAP Business Network (Ariba) e-invoicing platform is now the standard process for sending invoices. You must always use the Ariba Network for invoicing once on-boarded, other methods will not be accepted. For questions regarding Ariba Network invoicing please contact AribaEnquiries@eon.com.
What is the German VAT number?
You do not have to note a German VAT number, as the Dutch registered office address is noted on the invoice.Which VAT rate should be used?
Essent does not decide which VAT rate to use. In case you have questions about the VAT rate, we advise you to contact the tax authorities.Why is the VAT number on the invoice wrong?
A VAT number should contain 14 characters. Invoices with wrong VAT numbers can not be processed.Our invoice was returned since the VAT number was missing. Wat should we do?
If you state VAT on the invoice, you should also note a correct VAT number on the invoice. Invoices without VAT numbers can not be processed. If your company is not VAT liable, please clearly state this on your invoice.
What should we do if our company is not VAT liable?
If your company is not VAT liable, please clearly state this on your invoice.Why is the PO number (order number) on my invoice wrong?
There can be several reasons why the PO number on the invoice is wrong. To obtain the correct PO number you will need to contact the person who ordered the goods or services with you:
- The noted PO number does not exist
- The noted PO number misses a character
- The noted PO number has too many characters
- The amount agreed upon in the order is already fully charged
- The PO number belongs to another supplier
Our invoice was returned since the PO number was wrong. What should we do?
To obtain the correct PO number you will need to contact the person who ordered the goods or services with you. Essent can only pay your invoice if the correct PO number is noted.What is Essent's term of payment?
The term of payment can be found on the purchase order which you received from the buyer.Where can I ask questions about SAP Business Network (Ariba), billing and payments?
For questions about SAP Business Network (Ariba), please contact AribaEnquiries@eon.com.
For questions about billing and payments, please contact ebscj.ap.nl@eon.com.
How can I activate an SAP Business Network (Ariba) account?
The first purchase order you received via email contains an activation link to register your account. Are you unable to manage the activation? Please contact AribaEnquiries@eon.com.